We Provide Full Service Vacation Rental Management for Whitefish and the Flathead Valley Area in Montana.
Owned & Operated by Family. We are local!
IBEX Property Management proudly represents vacation rental homes and condo in the Whitefish, Montana area. Our dedicated team of professionals has a proven track record of quality home care and cleaning, as well as high rental revenue. We all live in the area and know the ins and outs of successfully managing vacation rentals. We would love the opportunity to speak with you about our property management program and learn how we can work together to make the highest return on your property.
Comprehensive Owner Services
24/7 Guest Services
Cutting-edge technology to service guests and homeowners worldwide: 24 / 7 days a week
Industry Standard Inspections
Quality Control inspections to increase guest experience and safe guard property maintenance needs.
Quality Assurance Program
Our team takes care of the details you don’t have time for. Quality assurance measures for OTA listings, such as Airbnb, which maintains our ethics with guest qualifications and brand standards
Rental Regulation Enforcement
These guidelines make every experience better than the last with better-communicated service offerings and community guidelines.
Guest Services:
Providing a quality customer service and a “WOW” experience for our guests is the utmost importance to us.
- IBEX Property Management is responsible for all guest communications and we are on call for guests and home emergencies during holidays, weekends and nights.
- We provide basic supplies of paper towels, various soaps and shampoo, and toilet paper at our cost.
- Our Local Area Guide is packed full of amazing places to eat, things to do, and attractions to see here in Whitefish that will help our guests plan for their stay!
- We handle lock outs, lost and found, and other guest issues.
Marketing:
To ensure your home is booked and making money, we run a high quality sophisticated marketing program.
- Savvy Marketing campaigns Strategic rate analysis customized to each property and reviewed on an annual basis
- Unique Website that advertises your home on our platform and allows guests to book securely 24/7/365.
- Maintain revenue management thru data analytics technology to keep pace with the ever-changing travel trends
- Email marketing + SEO
- Listing site advertising
- Boosted social media platforms like Facebook and Instagram.
Owner Portal:
Our owner’s portal gives you easy access to statements and managing your own reservations.
- We screen potential guests and regularly visit our properties to ensure your home is protected.
- We use the industry’s leading vacation rental platform, providing secure online booking.
Property Care:
- Provide industry standard property inventory list that meets the guest demands and drives guest reviews.
- Quality Control inspections to increase guest experience and safe guard property maintenance needs.
- Housekeeping services include insured companies who maintain the standards of IBEX Property Management.
- Emergency response for maintenance items should their be an unexpected appliance failure.
- Deep clean off-season preparation to assure owner and guest satisfaction.
Cleaning:
- IBEX Property Management provides professional house cleaning after each guest’s stay.
- Management and scheduling of cleaners. Includes home inspections after each cleaning.